Health / Social Welfare
The Health Bureau of the Government is responsible for co-ordinating the health-related activities of public and private institutions, and protecting public health through primary and specialist healthcare services, disease prevention measures and hygiene promotion.
The Government devotes considerable resources to medical and healthcare to optimise medical services and various healthcare facilities. The Government assumes great responsibility for public heath, thus Macao residents can enjoy a comprehensive coverage of medical benefits. All legal residents of Macao, regardless of their health, social welfare age or occupation, are entitled to free services at Health Centres and supplementary check-ups at Conde S. Januario Hospital by referral from Health Centres.
Services provided by the Conde S. Januario Hospital are chargeable except for people specified by the Government, but Macao residents may enjoy a waiver of 30 per cent of the charges. Conde S. Januario Hospital also provides assistance to Macao residents who have financial difficulties.
Additionally, there are medical entities subsidised by the Government and other institutions such as Kiang Wu Hospital, the Workers’ Clinic and Tung Sin Tong Clinics, as well as various private clinics and laboratories.
Public Healthcare Services
Specialist Medical Services
Conde S. Januario Hospital is a modern medical institution with advanced and comprehensive facilities, which has received international accreditation for its management. Its departments include Inpatient, Outpatient, Emergency, Surgery, Intensive Care, Coronary Intensive Care, Burns Service, Physiotherapy and Rehabilitation Medicine, Haemodialysis and Peritoneal Dialysis, Medical Imaging, Laboratory and Haematological Oncology.
The Outpatient Department provides 99 types of service. It has also set up an Island Emergency Station and integrated community wards, dementia medical centre and children comprehensive evaluation centre. Its newly built Emergency Services Building can further optimise medical services and environments for patients.
Primary Healthcare Services
To realise the objective of ‘Health for All’ advocated by the World Health Organization (WHO) the Health Bureau has established Health Centres throughout the territory. The completion of a primary healthcare network with health centres as its operational units offers all Macao residents easy access to primary healthcare services in their own neighbourhoods.
There are seven Health Centres and three Health Stations offering adult healthcare, child healthcare, oral and dental healthcare, student healthcare, pre-natal healthcare, family planning, Chinese medicine and acupuncture, psychological consultation, tobacco quitting consultation, newborn infant hearing screening,dementia assessment, nursing consultation for the elderly, nursing consultation for diabetes, vaccination and health screening services.
Co-operation with Non-profit-making Medical Institutions
The Government co-operates with many non-profit-making medical institutions to provide various services to residents including specialist healthcare (inpatient, emergency and cardiac surgery), outpatient services for general medicine, Chinese medicine and dental care, rehabilitation, homecare, cervical cancer screening, psychological consultation, patient transportation, and fissure sealing service and tooth polishing services for students. It also provides education programmes on AIDS prevention and promotion of tobacco-free lifestyles.
Since 2009, the Government has implemented a medical subsidy scheme, distributing healthcare vouchers to every Macao permanent resident to enhance public health consciousness and subsidise medical expenses, as well as foster the development of private medical units. In 2013, the total value of healthcare vouchers for each permanent resident was increased to 600 patacas.
Private Healthcare Services
In 2016 there were 3,243 healthcare professional licensees, 319 healthcare establishments and four centres registered under the Health Bureau, constituting a total of 3,566 issuances of private healthcare licences.
Kiang Wu Hospital is a non-governmental medical and health institution administered by the Kiang Wu Hospital Charitable Association of Macao. Established in 1871, is a charitable hospital founded and managed by Chinese people. Kiang Wu Hospital has developed into a modern general hospital that integrates treatment, prevention, teaching and research; it is currently implementing a modern information management system in phases.
Kiang Wu Hospital has the following departments: Emergency, Outpatient, Inpatient, an Intensive Care Unit (ICU/CCU), Neonatal Intensive Care Unit (NICU) and Special Care Baby Unit (SCBU), as well as a number of medical centres. The hospital’s clinical services also cover medicine, surgery, obstetrics and gynaecology, paediatrics, emergency, otorhinolaryngology, head and neck surgery, ophthalmology, dermatology, stomatology, rehabilitation, Chinese medicine, integrated physical examination, oncology and anaesthesiology. In addition, the hospital has supporting departments dedicated to various areas including medical imaging, pharmacy, pathology and general examination.
The Dr. Henry Y. T. Fok Specialist Medical Centre was completed and commenced operations in August 2009 to offer various specialty outpatient services to the public. Kiang Wu Hospital has four outpatient departments and two emergency departments, on the Macao Peninsula and in Taipa, respectively.
The University Hospital, an institution under the Macau University of Science and Technology (MUST) Foundation, is an integrated, modern hospital. It also serves as the clinical and teaching base for the Faculty of Chinese Medicine and Faculty of Health Sciences of MUST.
The hospital provides a wide range of services in various specialties of Western and Chinese medicines, as well as other high quality services in its clinics, including International Medical Service, Specialist Centre of Chinese Medicine Faculty, Executive Health Management Centre, Integrated Rehabilitation Service Centre, Sleep Disorder Management Centre, Medical Imaging Diagnostic Centre, Clinical Laboratory Diagnostic Centre, Endoscopy Centre, Preventive Medicine, Integrated Chinese and Western Medicine Oncology Treatment Service, Electrocardiography Room, Interventional Catheterisation Room, Operating Room, Intensive Care Unit and Inpatient Department.
*All information sources as at 30 June 2017.
The Government designs its social welfare policies in conjunction with social service facilities to deliver practical social services that meet residents’ needs. The Social Welfare Bureau (IAS) provides services for individuals and families, children and youths, the elderly, rehabilitation, prevention and treatment of drug dependence, problem gambling and social reintegration. Its social service facilities include the Ilha Verde Centre for Victims of Disaster, Praia do Manduco Centre for the Elderly, Fai Chi Kei Recreational Centre for the Elderly, Comprehensive Assessment Centre for Rehabilitation Service, Problem Gambling Prevention and Treatment Division – The Resilience Centre, Healthy Life Education Centre, Detoxification and Maintenance Treatment Services – Areia Preta Drug Treatment Centre and Detoxification and Maintenance Treatment Services – Ilha Verde Youth Counselling Centre.
The Social Welfare Bureau has established five social services centres in Macao, providing individuals and families in need with general community services, including personal and family counselling, financial aid, round-the-clock support, disaster relief and referral services. The Bureau also provides counselling and round-the-clock support, legal consultation services for individuals enduring domestic violence, emotional disturbance, suicide and problems in family, marriage, growth and social life. The hotline counselling service is responsible for immediate emotional relief and guidance to further in-person counselling.
The Government works with many subsidised community centres, social work centres and family counselling offices to support residents with various types of assistance and service, including individual or family counselling, day-care, childcare, hostel services and referrals for domestic help services.
To enhance welfare recipients’ incentives to work and to encourage them to re-enter the labour market, the Social Welfare Bureau has distributed the subsidies on a regular basis and continued to co-operate with non-governmental organisations in implementing the Community Employment Assistance Scheme and Positive Life Service Programme, providing, in addition, career counselling and job matching services.
Children’s and Youth Services
The Social Welfare Bureau is the only authorised organisation in Macao that deals with adoption services, the Children and Youth Service Division is responsible for implementing adoption related affairs, including evaluating adoption applications, matching and post-adoption follow-ups. On the other hand, the Bureau provides children and youth related services by working with social service facilities, such as nursery to share the responsibility of child care with parents who have to work during day-time or are unable to take care of children; children and adolescence homes to provide healthy living environment and care for the children and youth who cannot enjoy normal family care due to family problems; community youth social work teams conducting outreach work to get in touch with youths who are more vulnerable to life crises and assist them with facing personal, family and social problems. Apart from outreach work, the teams also provides youth career development services, supporting services to families with children and youth at risk, community supporting services and drug abuse prevention services, and Youth and Family Integrated Service Centres organsing youth development activities, provide youth counselling and supporting services, organise family life education and family activities, and provide family counselling and supporting services, as well as school supporting services.
Service for the Elderly
There are homes for the elderly and elderly day care centres providing residential care places and day care services to elderly persons with health problems or unable to take care of themselves; home care and support service teams providing household and home care services, catering and out-patient escort service; elderly centres and organisations provide volunteer visits and social activities to single elderly people and households with two elderly persons, taking care of their needs; elderly day care centres and recreation centres for the elderly organise recreational activities for the elderly persons. On the other hand, the government starts granting “Subsidy for Senior Citizens” to the elderly in 2005, which is granted in October every year to eligible elderly persons.
Macao Resident Identity Cards holders aged 65 or over are eligible to apply for the Senior Citizen’s Card. Senior Citizen’s Cardholders are entitled to the welfare and benefits offered by the public organisations and enterprises that have signed co-operation agreements with the Social Affairs Bureau.
To provide rehabilitation services, there are rehabilitation homes; accommodation, training, social and leisure activities to people recovering from mental illness; day centres; sheltered workshops, vocational training centres and supported employment centres, pre-schools/education centres and rehabilitation bus service to the disabled; comprehensive assessment centre providing vocational training and day activity, and Multi-disciplinary Assessment Services under the Social Welfare Bureau provide professional assessment services to disabled people who need allowances for using rehabilitation facilities, so they can find the most appropriate services.
The IAS acts according to Law No. 9/2011, Disability Allowance and Free Healthcare Services System, which became effective from 30 August 2011, and issues Disability Allowances to permanent residents who are issued temporary documents for or hold Disability Assessment Cards. The Disability Allowance is given once a year. It is divided into the Regular Disability Allowance and the Special Disability Allowance.
Prevention and Treatment of Gambling Disorder
The Resilience Centre under the Social Welfare Bureau is the department responsible for providing face-to-face or telephone counselling services to problem gamblers and their families, providing financial advisory service to who in need and organising community prevention activities to residents, subsidizing private welfare institutions to develop problem gambling prevention plans designed for different groups. Besides, the Centre keep driving gaming operators, community organizations and gamblers to put into action the policies and procedures of Responsible Gambling, the centre also co-organised various activities with the Gaming Inspection and Coordination Bureau and the University of Macau to promote responsible gaming, and six more responsible gaming information kiosks were set up at casinos and problem gambling prevention and treatment centers to provide gamblers with information regarding risks of gaming, responsible gaming, ways to seek help, and self-exclusion application services.
Prevention and Treatment of Drug Addiction
The prevention of drug abuse mainly targets school, family and community in organising anti-drug abuse promotion and education activities. The activities aim at widely spreading and promoting the message of anti-drug abuse through seminars, training programmes, and cultural and leisure activities, supporting and assisting community groups in organising anti-drug activities. The Happy Life Education Centre is a pluralistic education base of drug prevention, apart from providing health awareness and drug prevention programmes to primary school students, it also organises cultural, recreational and art acitvities to adolescence and residents to promote the message of drug prevention and healthy life.
The Drug Treatment Complex Centre under the Social Welfare Bureau provides comprehensive voluntary treatment and rehabilitation services for drug-dependent people. They include outpatient and residential drug addiction treatment. In Macao, there are also drug-treatment community groups which provide rehabilitation services shelters, service to families with youth drug addicts,outreach treatment services for drug-dependent youths and outreach treatment services for addicts, and launch free group outpatient smoking cessation service to ex-substance abusers.
Social Reintegration Service
Social Reintegration Service mainly assist the court to implement non-custodial sentences and sentence suspension orders (Such as parole, supervision for probationers, community work order, discontinuance of legal proceeding, judicial restoration and etc) and non-custodial sentences and sentence suspension orders to young offenders (such as restorative justice order, rule abiding order, probation order, community service order and half-way home order), provide supports for offenders to reintegrate into society and restore a law-abiding life.
In order to assist rehabilitated offenders and young offenders, the Social Welfare Bureau implements a series of correctional services, including family/social reintegration programmes for rehabilitated offenders, supportive services to discharged prisoners and half-way homes; for young offenders, it will be focused on legal education for adolescence, personal growth and community based half-way home counselling.
Telephone: (853) 2836 7878