Health / Social Welfare
The Health Bureau of the Government is responsible for co-ordinating the health-related activities of public and private institutions, and protecting public health through primary and specialist healthcare services, disease prevention measures and hygiene promotion.
The Government devotes considerable resources to medical and healthcare to optimise medical services and various healthcare facilities. The Government assumes great responsibility for public heath, thus Macao residents can enjoy a comprehensive coverage of medical benefits. All legal residents of Macao, regardless of their health, social welfare age or occupation, are entitled to free services at Health Centres and supplementary check-ups at Conde S. Januario Hospital by referral from Health Centres.
Services provided by the Conde S. Januario Hospital are chargeable except for people specified by the Government, but Macao residents may enjoy a waiver of 30 per cent of the charges. Conde S. Januario Hospital also provides assistance to Macao residents who have financial difficulties.
Additionally, there are medical entities subsidised by the Government and other institutions such as Kiang Wu Hospital, the Workers’ Clinic and Tung Sin Tong Clinics, as well as various private clinics and laboratories.
Public Healthcare Services
Specialist Medical Services
Conde S. Januario Hospital is a modern medical institution with advanced and comprehensive facilities, which has received international accreditation for its management. Its departments include Inpatient, Outpatient, Emergency, Surgery, Intensive Care, Coronary Intensive Care, Burns Service, Physiotherapy and Rehabilitation Medicine, Haemodialysis and Peritoneal Dialysis, Medical Imaging, Laboratory and Haematological Oncology.
The Outpatient Department provides 97 types of service. It has also set up an Island Emergency Station and integrated community wards. Its newly built Emergency Services Building can further optimise medical services and environments for patients.
Primary Healthcare Services
To realise the objective of ‘Health for All’ advocated by the World Health Organization (WHO) the Health Bureau has established Health Centres throughout the territory. The completion of a primary healthcare network with health centres as its operational units offers all Macao residents easy access to primary healthcare services in their own neighbourhoods.
There are seven Health Centres and three Health Stations offering adult healthcare, child healthcare, oral and dental healthcare, student healthcare, pre-natal healthcare, family planning, Chinese medicine and acupuncture, psychological consultation, tobacco quitting consultation, newborn infant hearing screening, and health screening services.
Co-operation with Non-profit-making Medical Institutions
The Government co-operates with many non-profit-making medical institutions to provide various services to residents including specialist healthcare (inpatient, emergency and cardiac surgery), outpatient services for general medicine, Chinese medicine and dental care, rehabilitation, homecare, cervical cancer screening, psychological consultation, patient transportation, and fissure sealing service and tooth polishing services for students. It also provides education programmes on AIDS prevention and promotion of tobacco-free lifestyles.
Since 2009, the Government has implemented a medical subsidy scheme, distributing healthcare vouchers to every Macao permanent resident to enhance public health consciousness and subsidise medical expenses, as well as foster the development of private medical units. In 2013, the total value of healthcare vouchers for each permanent resident was increased to 600 patacas.
Private Healthcare Services
In 2015, there were 3,126 healthcare professional licensees, 308 healthcare establishments and four centres registered under the Health Bureau, constituting a total of 3,438 issuances of private healthcare licences.
Kiang Wu Hospital is a non-governmental medical and health institution administered by the Kiang Wu Hospital Charitable Association of Macao. Established in 1871, it has a 144-year history, and is a charitable hospital founded and managed by Chinese people. Kiang Wu Hospital has developed into a modern general hospital that integrates treatment, prevention, teaching and research; it is currently implementing a modern information management system in phases.
Kiang Wu Hospital has the following departments: Emergency, Outpatient, Inpatient, an Intensive Care Unit (ICU/CCU), Neonatal Intensive Care Unit (NICU) and Special Care Baby Unit (SCBU), as well as a number of medical centres. The hospital’s clinical services also cover medicine, surgery, obstetrics and gynaecology, paediatrics, emergency, otorhinolaryngology, head and neck surgery, ophthalmology, dermatology, stomatology, rehabilitation, Chinese medicine, integrated physical examination, oncology and anaesthesiology. In addition, the hospital has supporting departments dedicated to various areas including medical imaging, pharmacy, pathology and general examination.
The Dr. Henry Y. T. Fok Specialist Medical Centre was completed and commenced operations in August 2009 to offer various specialty outpatient services to the public. Kiang Wu Hospital has four outpatient departments and two emergency departments, on the Macao Peninsula and in Taipa, respectively.
The University Hospital, an institution under the Macau University of Science and Technology (MUST) Foundation, is an integrated, modern hospital. It also serves as the clinical and teaching base for the Faculty of Chinese Medicine and Faculty of Health Sciences of MUST.
The hospital provides a wide range of services in various specialties of Western and Chinese medicines, as well as other high quality services in its clinics, including International Medical Service, Specialist Centre of Chinese Medicine Faculty, Executive Health Management Centre, Integrated Rehabilitation Service Centre, Sleep Disorder Management Centre, Medical Imaging Diagnostic Centre, Clinical Laboratory Diagnostic Centre, Endoscopy Centre, Preventive Medicine, Integrated Chinese and Western Medicine Oncology Treatment Service, Electrocardiography Room, Interventional Catheterisation Room, Operating Room, Intensive Care Unit and Inpatient Department.
*All information sources as at September 2016.
The Government designs its social welfare policies in conjunction with non-governmental agencies, to deliver practical social services that meet residents’ needs. In 2005, the Government started to offer the Old-age Allowance to elderly Macao permanent residents aged 65 or over. The allowance is delivered to the eligible elderly in a lump sum in October every year.
The Social Welfare Bureau (IAS) provides services for individuals and families, children and youths, the elderly, rehabilitation, prevention and treatment of drug dependence, problem gambling and social reintegration. Its social service facilities include the Ilha Verde Centre for Victims of Disaster, Praia do Manduco Centre for the Elderly, Fai Chi Kei Recreational Centre for the Elderly, Comprehensive Assessment Centre for Rehabilitation Service, Problem Gambling Prevention and Treatment Division – The Resilience Centre, Healthy Life Education Centre, Detoxification and Maintenance Treatment Services – Areia Preta Drug Treatment Centre and Detoxification and Maintenance Treatment Services – Ilha Verde Youth Counselling Centre.
The Social Welfare Bureau has established five social services centres in Macao, providing individuals and families in need with general community services, including personal and family counselling, financial aid, round-the-clock support, disaster relief and referral services. The Bureau also provides counselling and round-the-clock support, legal consultation services for individuals enduring domestic violence, emotional disturbance and problems in health, study, work, family, marriage and social life. The hotline counselling service is responsible for immediate emotional relief and guidance to further in-person counselling.
The Government works with many subsidised community centres, social work centres and family counselling offices to support residents with various types of assistance and service, including financial aid, individual or family counselling, day-care, childcare, hostel services and referrals for domestic help services.
To enhance welfare recipients’ incentives to work and to encourage them to re-enter the labour market, the Social Welfare Bureau has distributed the subsidies on a regular basis and continued to co-operate with non-governmental organisations in implementing the Community Employment Assistance Scheme and Positive Life Service Programme, providing, in addition, career counselling and job matching services.
- Community Centres (15)
- Short-term Food Subsidy Assistance Service (3)
Children’s and Youth Services
- Childcare centres (51)
- Homes for children and adolescents (9)
- Community youth social work teams (4)
- Youth and Family Integrated Service Centres (2)
Services for Elderly
- Homes for the elderly (20)
- Homecare and support services (5)
- Caring service for elderly living alone (27)
- Elderly day-care centres (12)
- Social centres for the elderly (23)
- Domestic Emergency Tele-assistance Service (1)
- Multi-service Centre for the Elderly (1)
- Senior Citizen’s Card: Citizens holding Macao Resident Identity Cards aged 65 or over are eligible to apply for the Senior Citizen’s Card. Senior Citizen’s Cardholders are entitled to the welfare and benefits offered by the public organisations and enterprises that have signed co-operation agreements with the Social Affairs Bureau.
- Rehabilitation homes (10)
- Day centres (9)
- Sheltered workshops (2)
- Vocational training centres (6)
- Education centres / pre-education centre (2)
- Rehabilitation bus service (2)
- Assessment centre (1)
- Integrated services (1)
Enquiries about Social Services